Frequently Asked Questions

Yes we encourage the family to attend classes whenever possible. That way everyone in the family is consistent with the dog's training and your dog will learn to work for and listen to all members of the family.

If your dog is not feeling well (loose stool, vomiting, lethargic, etc.) it is best to keep your dog at home in case he or she is contagious. We do encourage you to attend the class without your dog so that you can still learn what is being taught, and can practice these skills at home when your dog is feeling better. Just be sure to wear clean clothes and wash your hands before attending class so as not to pass on any germs. 

Bitches in season are welcome to attend all classes. We ask that she wears dog pants while in class to prevent dripping on the floor and undue distractions to the other dogs in class. 

Yes! We always welcome people to come out and watch a class before registering in a program. You can check our online google calendar for the classes running each week. We ask that you leave your dog at home when viewing a class. Add an answer to this item.

You will need a leash (4-6ft leash, no flexi leashes please), a collar, harness or gentle leader for pet manners classes. A harness or collar for the dog sport classes. Choke chains and prong collars are not allowed in any of the classes. You will need lots of small, soft treats and a toy if your dog enjoys playing with toys. Poop bags, and water for your dog are also a good idea to bring to class. Please bring clean indoor shoes for use in the facility. 

Classes and single sessions are fully refundable up to 5 days before the first class begins.  After the 5 day prior class starting window has passed and once classes are in progress the classes are non refundable, non transferable, and there are no make up classes.  

Make up classes are not available as our classes often fill and we do not have the class space to accommodate extra dogs in classes.  If you need to miss a class speak with your instructor or send a message to our front reception and we will let you know what you have missed and what you can practise for next class.  Consulting handouts will also help you prepare for the missed class. 

Fill out the form at the bottom of the page to be added to our mailing list.  Emails are sent out when new classes, events, workshops, etc are added to our calendar.  You can also stay current by joining our Facebook page and Instagram page. 

If your dog will settle quickly then you are probably fine to attend a group obedience class.  If your dog barks continuously, barks/lunges aggressively, or is difficult for you to control then your dog is not appropriate for a group class at this time.  We suggest a few private lessons to focus on the leash reactivity/barking before attending a group class.  Private lessons can be requested by filling out the form at www.hyperhounds.ca/private-lessons